Customer Support | AsianBeautyWholesale.com

News & Announcements

Notice of shipment delays to Japan 2025-02-04

Due to the heavy snow starting this week in Japan, mail delivery service (including airmail or express mail) will be suspended or subject to delay until further notice. We apologize for any inconvenience.
You may refer to SAGAWA's official website for the updates.

Notice of Hong Kong Public Holidays (Jan 29-31, 2025) 2025-01-21

Temporary Change of Customer Service Operation Hours (Dec 24, 2024) 2024-12-24

Shipping services affected during end-of-year inventory count and New Year holidays (December 27, 2024 - January 1, 2025) 2024-12-20

Notice of Hong Kong Public Holidays (Dec 25-26, 2024) 2024-12-17

Frequently Asked Questions

How can I get Free Products?

To claim Free Products, you must reach the required minimum order amount (MOA) for each Free Product promotion in a single order. For each Free Product you claim, you are required to pay a handling fee of US$ 2.50 and also a shipping fee based on the wholesale unit weight of the product.

Customers can claim multiple Free Products from any of ABW’s Free Product promotions provided that the total purchase amount meets or exceeds the sum of the required MOAs. For example, if two different Free Product promotions each have a required MOA of US$ 500, then the customer must reach a MOA of US$ 1000 in a single order to claim Free Products from both promotions, or a quantity of 2 Free Products from one of the promotions.

Why do I see an additional handling fee after adding a Free Product to my shopping bag?

How do I register to be an AsianBeautyWholesale member?

To become an AsianBeautyWholesale member and access our wholesale pricing, you must operate a store either online or in a physical retail location. If you are still in the planning stages of opening a business, you must state that in your membership application. Please fill out the application form and submit it. Afterwards, you’ll receive an email from us with a verification link that will expire within 30 minutes. Make sure to verify your application right away to ensure that your membership is processed quickly. If you don’t receive an email, please check your spam, bulk mail or similar email folders.

Am I required to purchase a minimum quantity or dollar amount when placing an order?

Unlike most beauty wholesale companies, which require the buyer to purchase large quantities or a significant dollar amount, AsianBeautyWholesale has a minimum purchase amount of only US$250 (excluding shipping) per order. Most of our products can be purchased without a Minimum Order Quantity (MOQ), though some selected items have a MOQ dictated by the suppliers or brands. If you have any questions about MOQ, you can contact us thru CHAT or EMAIL on our website.

If I don't have a PayPal account, can I still buy from AsianBeautyWholesale?

Which countries does AsianBeautyWholesale.com ship to?

At the moment, AsianBeautyWholesale ships to the below list of countries. We will review our list and add additional countries in the future.

Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua And Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belarus
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia And Herzegovina
Botswana
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote D'ivoire
Croatia
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Ethiopia
Estonia
Falkland Islands (Malvinas)
Faroe Islands
Federated States Of Micronesia
Fiji
Finland
France
French Guiana
Gabon
Gambia
Germany
Georgia
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
Iraq
India
Ireland
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Monaco
Mongolia
Montenegro
Montserrat
Mozambique
Namibia
Nauru
Nepal
New Caledonia
New Zealand
Netherlands
Nicaragua
Niger
Nigeria
Niue
Norway
Northern Mariana Islands
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Republic Of Moldova
Reunion
Romania
Russian Federation
Rwanda
Saint Kitts And Nevis
Saint Lucia
Saint Vincent And The Grenadines
Samoa
San Marino
Sao Tome And Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia (Slovak Republic)
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
St. Helena
Sudan
Suriname
Swaziland
Sweden
Switzerland
Tahiti
Taiwan
Tajikistan
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks And Caicos Islands
Tuvalu
UAE
Uganda
UK
Ukraine
United Republic Of Tanzania
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Virgin Islands (British)
Virgin Islands (U.S.)
Yemen
Zambia
Zimbabwe

If you reside in a location that is not on our official shipping list, it is still possible for you to place a trial order with AsianBeautyWholesale.com. However, we advise you to check your country or region’s guidelines and policies related to the importing of beauty and fashion products from international locations. For more details, you can contact us by chat or email Customer Service.

Shipping Rates

*50% OFF shipping on Local Express items.

*Estimated shipping time measured in business days (See details)

Total Wholesale Unit Weight	Express (3-5**)
<=1kg	US$ 31.50
<=1.5kg	US$ 38.00
<=2kg	US$ 42.50
<=2.5kg	US$ 49.00
<=3kg	US$ 57.00
<=3.5kg	US$ 65.00
<=4kg	US$ 69.50
<=4.5kg	US$ 56.50
<=5kg	US$ 60.50
<=5.5kg	US$ 64.50
<=6kg	US$ 68.50
<=6.5kg	US$ 72.50
<=7kg	US$ 76.50
<=7.5kg	US$ 80.50
<=8kg	US$ 84.50
<=8.5kg	US$ 89.00
<=9kg	US$ 93.00
<=9.5kg	US$ 97.00
<=10kg	US$ 101.00
Each additional 1kg	US$ 10.00

Can I use my YesAsia or YesStyle account at AsianBeautyWholesale?

If I purchase a large quantity of a specific item, can I get an extra discount?

Can you ship orders to my warehouse?

Can I use my own shipping labels so my orders will be shipped directly to my warehouse?

Can you help attach my inventory labels (such as FNSKU) on individual products that I purchase?

We can, but such services will incur an additional fee of US$ 0.45 (originally US$ 0.55) per piece (the price for this service may change without prior notice). If you wish to use this service, you can add it to your shopping bag during the checkout process, and the service fee will be calculated and added to your order total. If you choose to apply this service to a bulk box purchase, we will attach the individual label according to the piece quantity in the bulk box and a US$ 0.45 per piece service charge will be charged. Please note that once you place an order requesting our product label service, you will be unable to cancel the service from your order. Please contact us if you have further questions or wish to discuss this additional service.

If I request your product label service with my order, what should I expect for the order fulfillment time?

Can I search for a product by its UPC?

I saw a beauty product featured at YesStyle, but I can't find it at AsianBeautyWholesale. Can I still purchase that product from you at wholesale prices?

In some cases, you will not be able to purchase items from AsianBeautyWholesale that are featured at YesStyle. When determining which products to feature at AsianBeautyWholesale, we have taken into consideration such factors as quality, cost and availability. We believe that the products we've selected for AsianBeautyWholesale ultimately offer the very best value and wholesale pricing to our customers.

Am I allowed to use images and content from the AsianBeautyWholesale website for my online store?

AsianBeautyWholesale is not currently in a position to grant usage rights to images and content featured on our website. If you choose to use images and content from AsianBeautyWholesale.com for your website or marketing, then you agree to defend, indemnify and hold harmless AsianBeautyWholesale (Hong Kong) Limited (ABW) and other ABW parties from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of images and content found on AsianBeautyWholesale.com.

Are your products CPNP/SCPN-notified?

Do you have a list of all the products on your website that are CPNP/SCPN-notified?

If the products that I bought from your website are CPNP/SCPN-notified, is it guaranteed that I will not encounter any customs issues, or that I won’t pay any customs tax?

Buying products that are claimed to be CPNP/SCPN-notified does not guarantee that you will not encounter issues with customs or other related parties. As the importer, you are responsible for customs clearance processing of your order. It's recommended that you check with your local customs office regarding importation from overseas territories. Some customs authorities may require that recipients present an import license or other related documentation when releasing shipments for delivery.

Can I request a proforma invoice?

If you are an ABW customer and an Amazon seller, and you intend to sell ABW products on an Amazon website, please note the following:

It is an ABW customer’s responsibility to confirm the eligibility of products intended for sale on Amazon websites before they place orders for those products from ABW. As stated in our Terms and Conditions, requests for refund or cancellation will not be accepted after orders are placed.
Certain brands and products are not allowed to be sold or resold on Amazon websites.
Some brands and products cannot be sold or resold below certain prices due to price restriction (MAP/MSRP) requirements.
Selling restrictions on Amazon websites are noted on the ABW website’s product pages under "IMPORTANT SHOPPING NOTES." Please follow these notes when planning your purchases.
ABW customers will be asked to acknowledge and agree with any terms and conditions, including restrictions related to pricing and Amazon sale, during the checkout process. Please ensure that you understand and comply with these restrictions before confirming your ABW purchase.

If an ABW customer violates any terms and conditions related to pricing or selling, ABW reserves the right to stop selling to the customer and discontinue the customer’s account.

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